At Holidaywears, operated by Cartify Makers, we understand that placing an order is followed by excitement and anticipation. From the moment you complete checkout, we focus on handling your order with care so it reaches you smoothly and on time. In this policy, “we,” “us,” and “our” refer to Cartify Makers, while “you,” “your,” and “user” refer to the customer placing an order on our website.
This Shipping and Delivery Policy explains how orders are processed, shipped, and delivered. By confirming a purchase with us, you agree to the terms outlined here, helping ensure a clear and reliable delivery experience from start to finish.
We aim to make our men’s and women’s clothing accessible across the country. At present, we deliver to all pin codes within India, allowing customers nationwide to shop with ease and confidence.
International shipping is currently not available. While we appreciate interest from outside India, deliveries are limited to domestic locations until further notice.
Once an order is placed and confirmed, it is prepared for dispatch with care and attention. Orders are generally processed within 1-2 business days, excluding weekends and public holidays.
After processing is complete, a confirmation email is sent with order details. This step marks the beginning of the delivery journey and ensures transparency throughout the process.
After dispatch, orders are delivered through our shipping partners within an estimated timeframe of 3 to 8 business days. Delivery timelines may vary depending on location, local courier operations, or unforeseen circumstances.
We appreciate your patience during this period and make every effort to ensure your order arrives safely and within the expected timeframe.
If a delivery attempt is unsuccessful due to reasons such as an incorrect address, unavailability of the recipient, or refusal to accept the package, the shipment may be returned to our facility.
To prevent delays, we recommend ensuring accurate address details and availability during delivery. Customers may contact us to arrange a re-delivery, subject to courier policies and applicable conditions.
If an order is delivered in a damaged condition, we request that you contact our support team within 48 hours of receipt. Providing clear photographic evidence helps us review and resolve the issue promptly.
In cases where a shipment is lost during transit, we coordinate with our courier partner to investigate the matter. Once verified, we will offer a suitable resolution, which may include a replacement or a refund, depending on the situation.
If you have questions, concerns, or require assistance related to shipping and delivery, our team is available to help. You can reach us at cartifymakers66@gmail.com.
We appreciate your trust in Holidaywears and look forward to delivering your orders with care, reliability, and attention to detail.